There are many aspects of the website which can be viewed without providing personal information, however, for access to future customer support features offered by Monash Partners you are required to submit personally identifiable information. This may include but is not limited to a unique username and password, or provision of sensitive information in the recovery of your lost password.
Monash Partners is committed to providing optimal customer service, adhering to the following principles within the Privacy Act 1988 (Cth):
Collection of personal information
Sharing of personal information
Monash Partners may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries or processing transactions. Those companies will be permitted to obtain only the personal information they need to deliver the service. Monash Partners takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of personal information
For each visitor of the website, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the website, page access times and referring website address. This collected information is used solely by Monash Partners internally for the purpose of gauging visitor traffic, trends and delivering personalized content.
From time to time, Monash Partners may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices do change at some time in the future, all data collected from the time of the policy change will adhere to our updated practices.
Accessing personal information
Those visiting our website have the right to access their personal information, subject to exceptions allowed by law. Requests for this information can be done so by contacting Monash Partners. Written requests may be required for security reasons. Monash Partners reserves the right to charge a fee for searching for, and providing access to, information on a per request basis.