Implementing Improvement in Healthcare – Learnings from the Frontline

Victoria Koutsoubos

In this seminar, we heard inspiring real-life experiences of implementing improvement in different Australian healthcare settings.

Diana Egerton-Warburton, an emergency physician and the Director of Emergency Medicine Research at Monash Medical Centre shared her learnings from implementing improvement in emergency care settings Diana told us about  the challenges associated with changing practice around the ‘just in case’ peripheral intravenous cannular, a common procedure.  She reflected on the importance of involving all stakeholders at the outset and the value of  implementation science methods in achieving  effective and scalable change.

Shanal Kumar, an endocrinologist at Princess Alexandra and Prince Charles Hospitals in Queensland, described her research around co-designing models of care for patients with Cystic Fibrosis. She used implementation science to ensure her research was relevant, translatable and transferable. Shanal provides real-world examples of using implementation science frameworks to address barriers and enablers across the healthcare system.

Ester Roberts, an allied health lead for Peninsula Health’s At Home Subacute service, told us of her experience implementing a new home-based model of care. Ester describes the implementation science frameworks she used, the activities that were undertaken, and how the use of the implementation frameworks helped her to identify gaps, problems and areas for improvement. She shares her insights, strategies and learnings in designing and implementing the service.

A panel discussion facilitated by Dr Rhonda Garad and Professor Helena Teede. The discussion explored the key elements of change, the use of implementation frameworks and the importance of addressing health equity.