Seminar 5: The consumer perspective – what works and doesn’t work in Consumer and Community Involvement

james@smoothdevelopments.com.au

Presented by the Monash Partners team and a panel of consumers consisting of Madeleine Gardam, Anna Steiner and Ben Horgan, the webinar’s messages covered that consumers are the experts of the lived experience of having a health condition or of caring for someone with a health condition. The panellists also discussed the benefits to the consumers of being involved in CCI work.